Terms of Service

These are the standard working terms for client engagements with Osirisborn Studio. Project-specific terms may be added in a written scope of work document for each engagement. Where scope-of-work terms conflict with this page, the scope-of-work terms prevail for that specific project.

This page is a working template. If you require solicitor-reviewed or bespoke terms for a specific project, contact [email protected] before signing.

1. Parties

"Osirisborn Studio" (referred to below as "the Studio", "I", or "me") is an independent design and development business based in the United Kingdom. Osirisborn Studio is a sole-trader trading name. Full business identity, including the legal name of the sole trader and business address, is disclosed on invoices and in written correspondence upon request.

"The Client" (referred to below as "you") is the individual or organisation commissioning services from Osirisborn Studio.

2. Services

Osirisborn Studio provides website design, application development, and AI solutions, including consultancy and training. The specific services provided for any given engagement are defined in a written scope of work document agreed between both parties before work begins.

3. Quotes and agreements

All engagements begin with a discovery call, followed by a written scope of work document that sets out deliverables, timeline, payment schedule, and any assumptions or dependencies. A quote provided in writing remains valid for 30 days from the date of issue.

An engagement is considered agreed and active once both parties confirm the scope of work in writing (which includes email confirmation) and the first payment is received. These Terms of Service apply to every agreed engagement.

4. Fees and payment

Fees for each engagement are set out in the written scope of work document. Typical payment structures include an upfront deposit, milestone-based payments, or payment on completion, depending on project size and duration.

Invoices are payable within 14 days of the invoice date unless otherwise agreed in writing. Overdue invoices may be subject to statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

Payment is accepted via bank transfer. VAT is not currently charged, as Osirisborn Studio is trading below the UK VAT registration threshold. This may change; any change will be reflected on invoices going forward.

5. Deliverables and timelines

Timelines given in a scope of work document are good-faith estimates based on the information available at the time of quoting. They are not guarantees. Delays caused by client unresponsiveness, changes of scope, or third-party dependencies (hosting providers, app stores, integrated services) may extend the delivery timeline without penalty to the Studio.

The Studio commits to keeping the Client informed of material timeline changes as soon as they become known.

6. Revisions and scope

Each scope of work document sets out the revision rounds included in the engagement. Additional revisions, feature changes, or new work outside the agreed scope are treated as scope changes and quoted separately before being carried out.

Minor adjustments during normal build iterations are not considered scope changes. The Studio will identify and flag any request that materially changes scope so both parties can discuss it before work continues.

7. Client responsibilities

To keep engagements on track, you agree to:

• Provide all required content, assets, credentials, and information in a timely manner
• Respond to review requests and feedback questions within a reasonable timeframe
• Nominate a single decision-maker for the project where possible, to avoid conflicting feedback
• Ensure any content or assets you provide are legally yours to use, or appropriately licensed

8. Intellectual property

On receipt of final payment in full, ownership of all delivered code, designs, and assets created specifically for you as part of the engagement transfers to you.

Prior to final payment, ownership remains with Osirisborn Studio. Delivered work may not be published, deployed, or transferred to third parties until final payment is received.

Where the delivered work includes third-party libraries, open-source components, fonts, images, or plugins, those elements remain subject to their own licences.

The Studio retains the right to display delivered work in its portfolio, on its website, and in marketing materials, unless you request otherwise in writing before the engagement completes.

9. Third-party services

Hosting providers, domain registrars, app store accounts, font foundries, AI model providers, and any other third-party services required to deliver or run the delivered work are the responsibility of the Client unless explicitly bundled in the scope of work.

Where the Studio arranges third-party services on behalf of the Client during an engagement, ownership of the associated accounts is transferred to the Client at the earliest practical point, or arranged in the Client's name from the outset where possible. This includes Apple Developer accounts, which by Apple's requirements must be registered directly in the Client's name.

10. Confidentiality

Both parties agree to treat information shared during the engagement (including project details, business plans, technical specifications, and access credentials) as confidential and to use that information only for the purpose of delivering the agreed services.

This obligation continues after the engagement ends. It does not apply to information that is publicly available, was already known to the receiving party, or is required to be disclosed by law.

11. Cancellation and termination

Either party may terminate an active engagement by giving written notice. On termination:

• The Client remains liable for all fees for work completed up to the termination date, on a proportional basis where relevant
• Any prepaid amounts covering work not yet started may be refunded on a case-by-case basis
• Delivered work handed over prior to termination transfers ownership on receipt of any outstanding payment for that work
• Work in progress at the point of termination is not delivered unless separately agreed

12. Warranty and support

A 30-day post-launch bug-fix warranty applies to the delivered work. During this period, any defect where the delivered work does not perform as described in the agreed scope of work will be corrected at no additional cost.

The warranty does not cover changes requested outside the original scope, damage caused by third-party changes to the delivered work, or issues arising from third-party services, hosting providers, or the Client's own infrastructure.

Ongoing maintenance and support is available under a separate arrangement and is not included in any engagement unless explicitly stated in the scope of work.

13. Liability

The Studio's total liability for any engagement is limited to the total fees paid by the Client for that engagement.

The Studio is not liable for indirect, consequential, or incidental damages, including loss of profits, loss of business, or loss of data. The Studio disclaims all warranties beyond the express warranty in clause 12, to the fullest extent permitted by law.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

14. Data protection

Both parties agree to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 for any personal data processed as part of the engagement. Where the engagement involves the Studio processing personal data on behalf of the Client, a separate data processing agreement may be required.

15. Governing law

These terms and any engagement carried out under them are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to these terms

These terms may be updated from time to time. The "last updated" date at the top of this page reflects the most recent revision. Changes apply only to engagements agreed after the date of the update. Engagements already in progress continue under the version of these terms in force when the scope of work was agreed.

17. Contact

For any questions about these terms, or to request a copy of the version applicable to an existing engagement, email [email protected].